Home Services Results Benefits FAQ Careers Contact Welcome to Creative Process Inc! A Well Established Company With A Proven Track Record Since 1975 Creative Process Inc. (CPI) has continually developed long term successful telemarketing campaigns for major organizations throughout North America. CPI has enrolled millions of customers for our clients. These campaigns support and enhance marketing efforts risk free at a competitive acquisition cost. CPI is a direct contact firm founded and staffed by professionals committed to assisting organizations increase their profits by making courteous, professional and result orientated contacts with their constituents. CPI operates two call-center sites in Western New York and is contracted with top companies across North America. Outbound Telemarketing Services Meeting your needs... fitting your budget We Specialize in all forms of outbound telemaketing. All telemarketing programs have flexability in level of effort and duration to meet your objectives and budgets. We also cross sell combining outbound telemarketing applications. Many outbound telemarketing programs we develop for our clients have multiple purposes. Quality of Contact Happy Non-customers Now, Loyal Customers Later CPI Strives to make every contact a positive experience for your potential customers. This is also particularly important if the person has chosen not to participate. Our experience has shown that when the contact is terminated in a positive manner, the prospective customer will likely, at some future date, again avail themselves of your organizations benefits. Courtesy and good PR is the emphasis of every phone call. Services Lead Generation Direct Mail Follow-up Appointment Setting Recovery Renewals Surveys All Tests and Telemarketing Campaigns Are Inclusive of the Following: Script Development and Adaptation - Our Scripting Professionals will work closely with you to prepair a captivating script designed to achieve superior results. If you already have a script, we can work off that and adapt to it. Agent Training - The key to our successful telephone campaigns, is properly trained agents that will familiarize themselves with your products/services and the script well before the start date. Our agents are thoroughly tested on product/service knowledge before making one phone call. Hours of Agent Calling - Each hour you purchase is a "calling hour". We only charge for hours spent making the call. Quantifiable Results - After a mutually agreed test period, we may be able to switch to a commission based compensation plan. ©2008 Creative Process Inc. All Rights Reserved