Let us generate the leads for your sales agents- and we will also qualify them at the same time! Lead generation programs allow you to identify the residents and businesses that are your best possible prospects. Outsourcing your lead generation completely removes the liability, financial and associated costs of extra employees. When you outsource your lead generation, you only pay for the results of the campaign. Outsourcing your lead generation to Creative Process will keep your salespeople calling and meeting with the qualified decision makers and selling. (top)
Do you want to meet with your qualified customers? We can set the appointments for you. All you have to do is show up!
Appointment Setting is mission critical to generating new business, and for the recovery of previous customers. Appointment setting is an extremely effective marketing tool for all contractors, financial planners, insurance agents, and most service oriented businesses.
A successful appointment setting campaign is a science that Creative Process has the solution to! We will ensure all properly qualified decision makers will be present at the meeting, based on criteria you specify. Your job is to make sure your sales representatives keep up with all appointments, we schedule for them. (top)
After your promotional mail drop, prospective customers/members are contacted using a professional, soft sell approach.
- Post Direct Mail calling supplements new customer growth and increases Direct Mail results by over 100%
- Softens prospective market for future campaigns
- Greater return on Direct Mail investment by calling of recycled mailing lists (top)
CPI can make follow-up calls after your mailing campaign.
- This follow up call will increase recovery mailing results by 120-150%.
- Recovery calling is the most efficient and cost effective way to retain customers that would normally not respond to direct mail alone. (top)
Creative Process has specialized in member/customer retention for some of the largest membership organizations in the United States. Customers that have lapsed 30-60 days are contacted using a courtesy call approach for their reinstatement.
- CPI currently has a net recovery rate of 62-73% for past-due contacted members/customers and a gross recovery of 27-33%
- These recovered members can increase your overall retention rate by 5-7%
- A comprehensive weekly report is provided to you accounting for every customer/member sent to CPI for recovery. (top)
Previous buyers, new buyers, service surveys, we can call and survey your clients for all aspects of your product or service. (top)